Frequently Asked Questions

There is no question too big or too small for our veterinary team. Below are some answers to our most common questions.


At Country Lane Animal Hospital, we get a ton of interesting questions from pet parents. Below are some common FAQs that might help answer any questions or concerns. Please feel free to call us at (828) 627-9100 for any other concerns you might have about your pet.

Do I need to have an appointment?

Yes, patients are seen by appointment.

What forms of payment do we accept?

We take Visa, Mastercard, Discover, American Express, Cash, CareCredit, and Scratchpay.

Can I make payments?


Whether it’s a routine checkup or emergency surgery, you shouldn’t have to worry about how to get the best medical care for your pet. We’re pleased to accept the CareCredit healthcare credit card, North America’s leading healthcare financing program. CareCredit lets you immediately say “yes” to the best treatment for your pet and pay for it over time with monthly payments that fit easily into your budget.

Highlights of the CareCredit Program

  • Extended Payment Plans
  • Interest-Free For 6 Months
  • Quick & Easy Approval
  • Immediate Access to Funds
  • No Annual Fee

Apply for CareCredit →

We now offer Scratchpay to make financing easy for everyone! With higher approval rates, friendly terms, and a simple application process, Scratchpay lets you get the care you need now and worry about payments later.

Highlights of the Scratchpay Program

  • Apply without a hard credit check
  • 90 Second Application
  • Multi-loan option
  • Same-day access to funds when approved

Apply for Scratchpay →

Payment is required at the time of service.

At what age can I have my pet spayed or neutered?

Spaying or neutering can be done at approximately six months of age. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Current vaccinations are required at the time of surgery. Also, a pre-anesthetic blood screen is recommended before undergoing anesthesia and surgery.

What is a pre-anesthetic blood screening?

This blood panel is performed here in the hospital before surgery. It checks the organ function and blood counts of your pet. The pre-anesthetic blood screening ensures safety during surgery and the ability to heal following surgery.

How long do the sutures stay in after my pet's surgery?

Procedures involving sutures require them to be removed within 14 days following the surgery.

Is it a good idea to let my pet have at least one litter?

No, there is no advantage to letting your pet have one litter. However, there are plenty of advantages to having your pet spayed or neutered. These benefits include decreasing the chances of breast tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate cancer later in life, helping prevent spraying and marking and also decreases the surplus of unwanted puppies and kittens.

Do you board pets?

We provide medical boarding for established clients for cats and dogs under 30 pounds. If you are in need of boarding services, we can provide you with recommendations for several local kennels.